Cost for delivering your items will be shown at the checkout: Slovenia 25,00 € / EU 35,00 €.
Shipping: All items are shipped from Slovenia, Europe. You might be charged taxes and duties when ordering from non EU countries. We do not cover these costs. As these costs are beyond our control and vary between countries, we cannot advise prior to shipment how much they will be. If you would like to find out how much these charges will be, we recommend contacting your local customs office before placing an order.
Returns: Returns and exchanges are not accepted. In the unlikely event that you are unhappy with your purchase please contact us.
Cancellations: Cancellations accepted. Request a cancellation within 24 hours of purchase.
DELIVERY TIME / IN-STOCK PIECES
We aim to deliver available artworks within 2-5 working days of purchase. Please note that while we always aim to deliver your product within the dates stated on the website, we cannot be held responsible for delays to any deliveries. Reasons for delay may be due to payment authorization, stock availability or international customs clearance. Please expect longer delivery times in pick seasons.
DELIVERY TIMES / CUSTOM-MADE PIECES
Custom pieces take up to 4 or 6 weeks to create (depending on size).
PAYMENTS
PayPal and major Credit Cards. In case you want to use bank transfer method, please send us an email on studio@leadzanan.com. We do not store credit card details nor do we share customer details with any 3rd parties. Note that we are not VAT registered.
To place an order we ask you to enter your personal details. These details will be treated with utmost care and not be shared with third parties. You can find our Privacy policy here.
You can find our Terms & conditions here.